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In house versus outsourcing facilities management : a framework for value added selection in Sri Lankan commercial buildings

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dc.contributor.author Ahamed, MHS
dc.contributor.author Perera, BAKS
dc.contributor.author Illankoon, MCS
dc.date.accessioned 2015-04-07T20:03:35Z
dc.date.available 2015-04-07T20:03:35Z
dc.date.issued 2015-04-08
dc.identifier.uri http://dl.lib.mrt.ac.lk/handle/123/10749
dc.description.abstract Facilities Management (FM) in the commercial building industry has been receiving increasingattention recently. FM is a multi-skilled profession which gives resources support for the core business because it concerns both optimizing building performance and ensuring the commercial success of the organization. However, in the Sri Lankan context, most organizations solely focus on the financial aspect while choosing between the outsourcing and in-house FM options, thus excluding other non-financial aspects such .as the extent to which the FM route contributes to improving internal business processes and the overall strategic health of the organization. Hence, there is a need to arrive at specific framework for efficient decision making when choosing between the outsourcing and in-house FM approach for the purpose of addressing FM needs. However, the literature so far has failed to develop a framework when choosing the best FM approach for commercial buildings. The present research intends to fill this gap. This study presents the results of an investigation through a literature review into arriving at a holistic perspective on the key variables to be considered in choosing between outsourcing and in-house FM in order to provide value added services and to improve organizational performance. The paper therefore develops a decision support model for selection between outsourcing and in-house FM services through research
dc.language.iso en en_US
dc.source.uri http://www.irbnet.de/daten/iconda/CIB_DC26725.pdf en_US
dc.subject Commercial buildings en_US
dc.subject Facilities management en_US
dc.subject In-house en_US
dc.subject Outsource en_US
dc.title In house versus outsourcing facilities management : a framework for value added selection in Sri Lankan commercial buildings en_US
dc.type Conference-Full-text en_US
dc.identifier.faculty Architecture en_US
dc.identifier.department Department of Building Economics en_US
dc.identifier.year 2013 en_US
dc.identifier.conference World Construction Symposium [2nd] en_US
dc.identifier.place Colombo en_US
dc.identifier.pgnos pp. 298-306 en_US
dc.identifier.proceeding The 2nd World Construction Symposium : proceedings : socio-economic sustainability in construction : practice, policy and research en_US
dc.identifier.email kanchana@uom.lk en_US


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