Agent Based Employee Performance Management and Decision Support System

Abstract

Performance appraisal is a process used by companies, in order to evaluate the employees efficiency and productivity. This process can be carried out in different ways, by employees supervisors or by different collectives related to the evaluated employee. When 360-degree performance appraisal approach is used to evaluate employees, different appraisers have different degree of knowledge about the employee. Such knowledge is usually vague, subjective and very limited. To overcome these limitations, this paper presents an agent based employee performance management and decision support system which enables an employee to represent himself in a virtual environment through an autonomous agent. This representation provides an opportunity for a person to justify the marks he/she has allocated for a given attribute to a virtual panel consists of his/her peers and managers. Furthermore, agents in this virtual environment are capable of acquiring the knowledge from other agents and update the beliefs according to feedbacks they receive and recalculate the evaluation marks.