Abstract:
With the world heading towards a knowledge economy, knowledge is contemplated as a
critical organisational resource that creates competitive advantage for construction
organisations, especially when they engage in competitive tendering. Knowledge Value
Chain Model (KVCM) is a viable mechanism that employs organisational knowledge for
the organisations to acquire competitive advantage in competitive tendering. However,
it has yet not been adopted although there is a dire requirement for it in the construction
industry. Hence, this study developed a conceptual KVCM to facilitate the full
exploitation of the knowledge available in a construction organisation so that it can
function with competitive advantage during competitive tendering. This conceptual
KVCM was developed by analysing the generic KVCMs mentioned in the extant
literature. The analysis was followed by 15 expert interviews. It is recommended that to
facilitate its pragmatic implementation, the KVCM be customised in the future as a
Knowledge Value Chain (KVC) Framework by incorporating organisational
characteristics.
