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Exploring challenges and drivers of facilities management outsourcing in Sri Lanka

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dc.contributor.author Fayasa, AF
dc.contributor.author De Silva, N
dc.contributor.author Kumaraswamy, M
dc.contributor.author Joseph, HKL
dc.date.accessioned 2021-07-29T09:13:53Z
dc.date.available 2021-07-29T09:13:53Z
dc.date.issued 2020-11-06
dc.identifier.uri http://dl.lib.uom.lk/handle/123/16563
dc.description.abstract There has been a growing trend of organisations adopting a sourcing strategy that increases their competitive advantages through improving the performance of their facilities management (FM) services. Facilities Management Outsourcing (FMO) is a management strategy whereby FM services are contracted to one or more external providers with the aim of improving organisational efficiency and effectiveness. However, this kind of contract procurement is yet to acquire its full potential in Sri Lanka and thus, it is vital to unfold its current status and make suggestions for enhancement. Therefore, a study was conducted to investigate the existing FMO challenges, drivers and the strategies to overcome those challenges in Sri Lanka. Initially, a literature review was made on FM services sourcing strategies, challenges and drivers of FMO. Then a qualitative approach was taken to carry out semi-structured interviews with six FM experts in the industry. The data captured was structured and analysed by using a manual content analysis method. Fourteen challenges and eleven drivers were revealed as significant to FMO. The results of this research, which contribute to the understanding on FMO, serve as a cornerstone upon which further studies can be pursued in the context of FM in Sri Lanka and countries in a similar state of FM development. en_US
dc.language.iso en en_US
dc.subject Challenges en_US
dc.subject Drivers en_US
dc.subject Facilities Management en_US
dc.subject Outsourcing en_US
dc.subject Sri Lanka en_US
dc.title Exploring challenges and drivers of facilities management outsourcing in Sri Lanka en_US
dc.type Conference-Full-text en_US
dc.identifier.faculty Architecture en_US
dc.identifier.year 2020 en_US
dc.identifier.conference Dimensions of space multi-disciplinary approaches en_US
dc.identifier.place University of Moratuwa en_US
dc.identifier.pgnos pp. 237-244 en_US
dc.identifier.proceeding 13th International Research Conference - FARU 2020 en_US
dc.identifier.email aariffaya@gmail.com en_US
dc.identifier.email nayanthara2053@gmail.com en_US
dc.identifier.email endds@uom.lk en_US
dc.identifier.email mohan@hku.hk en_US
dc.identifier.email joseph.lai@polyu.edu.hk en_US
dc.identifier.doi https://doi.org/10.31705/FARU.2020.27 en_US


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