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Stakeholders' preference towards the use of conflict management styles in dual concern theory in post contract stage

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dc.contributor.author Gunarathna, MACL
dc.contributor.author Fernando, NG
dc.contributor.editor Sandanayake, YG
dc.contributor.editor Fernando, NG
dc.date.accessioned 2022-04-07T03:44:27Z
dc.date.available 2022-04-07T03:44:27Z
dc.date.issued 2013-06
dc.identifier.citation Gunarathna, M.A.C.L. & Fernando, N.G. (2013). Stakeholders' preference towards the use of conflict management styles in dual concern theory in post contract stage . In Y.G. Sandanayake & N.G. Fernando (Eds.), Socio-economic sustainability in construction: practice, policy and research (pp. 399-410). Ceylon Institute of Builders. htps://ciobwcs.com/downloads/WCS2013-Proceedings.pdf en_US
dc.identifier.uri http://dl.lib.uom.lk/handle/123/17584
dc.description.abstract The tendency of having conflicts is extremely high in construction industry due to the complexity in relations, lengthy process and multidisciplinary involvement. It can be seen that conflicts in post contract stage have more tendency to increase due to number of reasons. Even though the industry uses conflict management styles, still there is no sign of decreasing conflicts which are subsequently converting into disputes. Therefore, the requirement of conflict management should receive a prior consideration. Construction professionals commonly use dual concern theory as their conflict management style. However, they are incapable of using this management style effectively according to the conflict situation so that the amount of conflicts is rising. This creates a current issue of minimizing conflicts by effective management because it directly affects the project success. Since conflicts disturb the proper coordination and corporation of human resource and cause project delays, effective conflict management in construction projects leads the project towards the sustainable construction practice by creating a proper coordination between all relevant parties and eliminate unnecessary project delays caused by conflict environment. Accordingly, the aim of this study is to identify the stakeholder preference towards the conflict management styles in Dual Concern Theory in post contract stage. A comprehensive literature review and an interview from selected case studies were conducted to collect data. The findings of this study prove that having a proper conflict management can achieve sustainable construction practices such as using human resource efficiently, willingness to work and effective time management. en_US
dc.language.iso en en_US
dc.publisher Ceylon Institute of Builders en_US
dc.relation.uri https://ciobwcs.com/downloads/WCS2013-Proceedings.pdf en_US
dc.subject Conflict en_US
dc.subject Construction industry en_US
dc.subject Conflict management en_US
dc.subject Dual concern theory en_US
dc.subject Post contract period en_US
dc.title Stakeholders' preference towards the use of conflict management styles in dual concern theory in post contract stage en_US
dc.type Conference-Full-text en_US
dc.identifier.faculty Architecture en_US
dc.identifier.department Department of Building Economics en_US
dc.identifier.year 2013 en_US
dc.identifier.conference 2nd World Construction Symposium en_US
dc.identifier.place Colombo en_US
dc.identifier.pgnos pp. 399-410 en_US
dc.identifier.proceeding Socio-economic sustainability in construction: practice, policy and research en_US
dc.identifier.email lakshika.gunarathna@yahoo.com en_US


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