Abstract:
The topic consists with two main areas as franchising of long distance bus service and quality of the
service. Long distance bus services are regulated by the National Transport Commission, and bus
industry in Sri Lanka has passed mainly four periods, and it can be seen different services provisions in
terms of management ownership and regulatory structure of the bus industry. But the problem is long
distance bus services are not successfully providing a reliable ,safe and efficient service for passengers
.The National Transport Commission is finding on possible ways of making balance with objectives of
long distance the bus operator and the passenger in order to establish a reliable and sustainable long
services .Sri Lanka has passed four periods of Omni bus services, and it can be seen different services
provisions in terms of management ownership and regulatory structure of the bus industry. Although
there is a period of 100 years old history of Omni bus transport in Sri Lanka, the country is not successful
with providing a competitive service for passengers.
National Transport Commission has drawn its attention towards franchising of long distance bus
services helps to create a better path for an acceptable bus services for the three parties (passenger,
operator and the regulator).
The main objective of this study is to propose a suitable franchising system for long distance bus
services and recognition of strengthens and weakness of existing reform of management of omnibus
industry that is being made by the National Transport commission.
Descriptive method is used for the study, and the conclusion is that the franchise system should be
improved with new management system that is suitable to the country.
Citation:
Karunarathna, P.G.C., & Kumarage, K.A.S. (2011). Franchising of long distance bus service in Sri Lanka in order to improve the quality of the service [Abstract]. In H.R. Pasindu (Ed.), Proceedings of the Transportation Research Forum 2011 (p. 33). Department of Civil Engineering, University of Moratuwa. https://uom.lk/sites/default/files/civil/files/TRF%202011_0.pdf