Abstract:
Conversational interfaces are a rapidly growing
trend among organizations and consumers around the word. It
is our belief that the process of production of conversational
interfaces is more efficient when developed visually. From
Virtual Assistants, to chatbots, everything interacts with users
through conversation, instead of relying on traditional
Graphical User Interfaces. Our goal is to develop a
programming language, and a corresponding tool for
developers to visually design the flow of conversations for any
application in the field of dialogue management, while being
able to perform various operations such as mathematical
computations, programming functions (logics, conditions,
loops, etc.), database queries, and external API calls. The
proposed tool could be used to develop applications for existing
VA and chatbot platforms such as Amazon Alexa or Facebook
Messenger, or novel applications for custom systems
interacting with users through conversation. In this paper, we
propose an architecture for such a system and review existing
implementations for each of its components.
