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Conversational agent acting as a shopping assistant for e-commerce sites

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dc.contributor.author Walgama, MS
dc.contributor.author Sirisuriya, SCM de S
dc.contributor.editor Sudantha, BH
dc.date.accessioned 2022-11-28T08:41:59Z
dc.date.available 2022-11-28T08:41:59Z
dc.date.issued 2017-12
dc.identifier.citation ****** en_US
dc.identifier.uri http://dl.lib.uom.lk/handle/123/19608
dc.description.abstract E-commerce has been gaining momentum drastically over past few years with new trends in technology. The key entity of any e-commerce business is to provide the customer with maximum benefits. Due to this reason using sophisticated technology in ecommerce aspects were seen vividly. With the rapid improvement and usage of messaging apps 2015 most of the business entities where interested in shifting their business deals through most of the messaging apps. The concept of messaging apps where further developed in to a phase of using an embedded conversational interface which allows the customer and the business to deal peacefully. E commerce sites provide a key word search along with a menu driven navigation. Users have come across issues in choosing the exact item needed with the prevailing system. It is reported that about 80% of web shoppers have left the e-commerce sites due to not finding what they needed. To address this problem, the concept of Natural Language interface acting as a shopping assistant was developed. This will build a conversation with the user forwarding a series of questions regarding the goods the user wishes to purchase. This system is mainly developed using AIML scripting, java and prolog. en_US
dc.language.iso en en_US
dc.publisher Information Technology Research Unit, Faculty of Information Technology, University of Moratuwa, Sri Lanka en_US
dc.subject AIML en_US
dc.subject Prolog en_US
dc.subject Natural Language Processing en_US
dc.subject e commerce en_US
dc.title Conversational agent acting as a shopping assistant for e-commerce sites en_US
dc.type Conference-Full-text en_US
dc.identifier.faculty IT en_US
dc.identifier.department Information Technology Research Unit, Faculty of Information Technology, University of Moratuwa. en_US
dc.identifier.year 2017 en_US
dc.identifier.conference 2nd International Conference on Information Technology Research 2017 en_US
dc.identifier.place Moratuwa. Sri Lanka en_US
dc.identifier.pgnos pp. 20-25 en_US
dc.identifier.proceeding Proceedings of the 2nd International Conference in Information Technology Research 2017 en_US
dc.identifier.email mirajiesw@gmail.com en_US
dc.identifier.email mihiri@kdu.ac.lk en_US


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  • ICITR - 2017 [15]
    International Conference on Information Technology Research (ICITR)

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