Abstract:
This research paper describes ShopGuru, a Short
Message Service (SMS)-based service developed as an attempt of
solving some of the issues faced by customers in discovering the
locations, details and availability statuses of shops around them
as well as by shopkeepers in communicating their shop details to
customers. It outlines the approach followed and major decisions
taken during the conceptualization, design, implementation and
evaluation of the application, and points out key concerns of the
evaluation such as latency and accuracy of the responses, along
with suggestions for future improvements in making it more
attractive, user-friendly and available to a greater audience.
