Institutional-Repository, University of Moratuwa.  

Determinants of outsourcing warehouse operations in Sri Lankan ceramic industry :

Show simple item record

dc.contributor.advisor Liyanage H
dc.contributor.author De Silva S
dc.date.accessioned 2021
dc.date.available 2021
dc.date.issued 2021
dc.identifier.citation De Silva, S. (2021). Determinants of outsourcing warehouse operations in Sri Lankan ceramic industry : a case study [Master's theses, University of Moratuwa]. Institutional Repository University of Moratuwa. http://dl.lib.uom.lk/handle/123/21199
dc.identifier.uri http://dl.lib.uom.lk/handle/123/21199
dc.description.abstract The company selected for the case study King Ceramics is the dominant market leader in Sri Lankan tile industry with the expanding their business to 16 various countries worldwide. Having an efficient distribution network comprised of 60 showrooms and 11 warehouses are the attractive capabilities of King Ceramics. Currently, more than 50% of the total group revenue is generated by tiles and associate products. Warehouse operations are playing a pivotal role in the supply chain management process since they allow purchasers to obtain the most appropriate products at a reasonable price and at the place where the purchasers can accommodate easily. Existing conditions in King Ceramics, the purpose of this study is to cater the problem of “What are the factors influencing manufacturing companies to outsource warehousing facilities in Sri Lanka?”. Identifying the factors influencing the manufacturing companies to outsource warehousing facilities in Sri Lanka is designed as the primary objective of the research. Here, data collection is primarily based on a questionnaire. Based on the analysis conducted referring to the gathered responses, cost associated with in-house warehousing operations, customer satisfaction and capability to focus on company corecompetencies variables are identified as factors with a positive relationship with effective outsourcing of warehouse operations in Sri Lanka. However, the risk associated with outsourcing of warehouse operations has a negative relationship with the effective outsourcing of warehouse operations in Sri Lanka. Impact on customer satisfaction has the highest impact compared to the other three independent variables. The cost associated with in-house warehouse operations shown the second priority and the company’s capability of focusing on its core competencies is the third prioritized factor towards the effective implementation of outsourcing of warehouse operations. According to the research findings, risk related to in-house warehouse operations on the effective implementation of outsourced warehouse operations has shown the lowest level of impact. Therefore, as a manufacturing company, King Ceramics should focus on improving and streamlining its processes to develop a seamless flow in-between outsourced operations and inhouse operations to deliver maximum satisfaction to customers and to have the maximum cost saving. en_US
dc.language.iso en en_US
dc.subject OUTSOURCED WAREHOUSE en_US
dc.subject SUPPLY CHAIN MANAGEMENT en_US
dc.subject SUPPLY CHAIN MANAGEMENT - Dissertation en_US
dc.subject TRANSPORT & LOGISTIC MANAGEMENT- Dissertation en_US
dc.title Determinants of outsourcing warehouse operations in Sri Lankan ceramic industry : en_US
dc.title.alternative a case study en_US
dc.type Thesis-Abstract en_US
dc.identifier.faculty Engineering en_US
dc.identifier.degree MBA In Supply Chain Management en_US
dc.identifier.department Department of Transport and Logistics Management en_US
dc.date.accept 2021
dc.identifier.accno TH4830 en_US


Files in this item

This item appears in the following Collection(s)

Show simple item record