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An empirical study of the impact of user training and attitude towards ERP implementation in selected companies in Sri Lanka

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dc.contributor.author Kumara, AS
dc.contributor.author Gunawardana, KD
dc.contributor.author Halwatura, RU
dc.date.accessioned 2014-01-16T17:31:36Z
dc.date.available 2014-01-16T17:31:36Z
dc.date.issued 2014-01-16
dc.identifier.uri http://dl.lib.mrt.ac.lk/handle/123/9804
dc.description.abstract Implementation of an Enterprise Resource Planning (ERP) is a radical change in an organization. Some of the staff are willing to accept new challenges whereas others are not. Therefore, there is a gap between attitudes of the staff who would involve with the ERP systems and desired objectives of the system. Conducting different types of user training programs can improve communication with employees. It makes them to change their attitudes. This study focused on user attitudes and the effectiveness of training towards the ERP implementation in Sri Lankan Companies. The data collection was done through a series of structured interviews and a questionnaire from the five top recently ERP implemented companies in Sri Lanka. One-way ANOV A result shows the users' attitudes vary from different age groups and the education level of the employees. Further, findings reveal that attitudes have a positive impact depending on their income level and the number of years that they worked for the company. Based on the analysis it can be conclude that the way of training should change. en_US
dc.language.iso en en_US
dc.subject ERP implementation en_US
dc.subject attitudes en_US
dc.subject training en_US
dc.subject effectiveness en_US
dc.title An empirical study of the impact of user training and attitude towards ERP implementation in selected companies in Sri Lanka en_US
dc.type Conference-Extended-Abstract en_US
dc.identifier.year 2013 en_US
dc.identifier.conference ITRU Research Symposium - 2013 en_US
dc.identifier.pgnos 37-42 en_US
dc.identifier.proceeding Innovations for the next Generation of IT en_US
dc.identifier.email anuradhask@uom.lk en_US
dc.identifier.email kgunawardana@yahoo.com en_US
dc.identifier.email rangika@uom.lk en_US


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